We love to use the ‘Our Brides’ section of our website and our Facebook page to showcase the stunning wedding dresses our brides have chosen and the beautiful photographs they have sent us from their special day. The lovely testimonials we get from our Fleur de Lys brides really make our day and it is a privilege to be able to share them.
This month, we received a really touching letter from a bride-to-be, which we wanted to share. The lovely Helene Ronde-Outstau visited us to continue her wedding dress search after already visiting three other shops prior to her Fleur de Lys Bridal appointment. She soon exclaimed that this was by far the best welcome and service she had experienced – making all of us beam from ear to ear!
Helene went on to describe her experience with us, “Fleur de Lys Bridal came across very professionally over the phone, allowing me to explain what I wanted without any pressure, whilst also using their knowledge and experience to suggest other dresses.” Whilst thanking us for the complimentary drinks for both herself and her Godmother, Helene had high praise for Fleur de Lys Bridal’s Laura. “She was fantastic! Laura really listened to what I was looking for but was also honest and upfront about lead times and sale prices, resulting in me loving all the dresses that we chose together. She took a real interest in my wedding plans and family origins, along with finding me shoes to try on that actually fit – unlike the other places I had visited.”
Excited for her fitting in March, Helene thanked the entire team at Fleur de Lys Bridal. All these personal comments from our brides show us that our hard work and dedication to ensuring our customers receive the best customer service, whilst finding the perfect dress are recognised and appreciated by us all. If you would like to see more of our beautiful brides and what they had to say about their Fleur de Lys Bridal experience, then click here